Don’t worry if you can’t
make it to Washington, D.C., for the Quest for Excellence XXII
conference on April 12-14, 2010. You can participate from your home or
office, learning all about the exceptional performance management
practices and results of the 2009 recipients of the Malcolm Baldrige
National Quality Award.
Registration is now open for “Virtual Quest,” an
on-demand service providing access to video recordings and slides from
all presentations during the QE XXII conference, video recordings and
slides from the plenary sessions alone, or audio recordings and slides
from the concurrent sessions alone. The 2009 Baldrige Award recipients
are: Honeywell Federal Manufacturing & Technologies, Kansas City,
Mo. (manufacturing); MidwayUSA, Columbia, Mo. (small business);
AtlantiCare, Egg Harbor Township, N.J. (health care); Heartland Health,
St. Joseph, Mo. (health care); and VA Cooperative Studies Program
Clinical Research Pharmacy Coordinating Center, Albuquerque, N.M.
For more information on Virtual Quest and to register
online, go to www.baldrige.nist.gov/QEXXII/Virtual_Quest.htm.